jili96 Privacy Policy — Your Data, Handled with Care

When you register an account on jili96, we collect personal information that is necessary to create and manage your account, verify your identity, and process your transactions. This includes your full name, date of birth, contact number, email address, and a valid government-issued identification document as required under Philippine regulations. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos. When you use our platform — whether on mobile or desktop — we automatically collect certain technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players across the Philippines. We do not collect more information than is reasonably necessary for the purposes described in this policy, and we review our data collection practices regularly to ensure they remain proportionate.

The personal information you provide is used primarily to operate your account, verify your eligibility to use the platform, and process your financial transactions securely. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are necessary for the operation of your account and cannot be opted out of entirely. Where you have given your consent, we may also send you promotional messages about new games, sports betting events, bingo schedules, and VIP programme updates that may be of interest to you. Your activity data is used internally to improve platform performance, personalise your experience, and identify any technical issues that need to be resolved. We may also use aggregated, anonymised data for analytical purposes to understand how players in the Philippines interact with different parts of the platform. At no point do we use your personal information to make automated decisions that have a significant legal or similarly significant effect on you without human review.

jili96 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share your information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and technical infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party service providers we work with are contractually required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so, or where disclosure is necessary to protect the rights, safety, or property of jili96 or its players. In the event of a business restructuring or transfer of ownership, your personal data may be transferred as part of that process, and you will be notified in advance where this is possible. We will never share your data in a way that is inconsistent with this Privacy Policy without first obtaining your explicit consent.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with anti-money laundering and financial record-keeping requirements. Technical logs and session data are retained for shorter periods and are routinely deleted once they are no longer needed for security monitoring or platform improvement purposes. If you request the deletion of your account, we will remove or anonymise your personal data to the extent permitted by law, and we will inform you of any data that must be retained for legal compliance reasons. We conduct periodic reviews of the data we hold to ensure that information is not kept longer than necessary, and we apply appropriate security measures to data throughout its retention period.

As a player based in the Philippines, you have the right to access the personal information we hold about you, to request corrections where that information is inaccurate or incomplete, and to request the deletion of your data where there is no longer a lawful basis for us to retain it. You also have the right to object to certain types of processing, to request that we restrict how we use your data while a complaint or query is being resolved, and to withdraw any consent you have previously given for optional communications such as promotional messages. To exercise any of these rights, please contact our support team with your request and we will respond within a reasonable timeframe in accordance with applicable regulations. We may need to verify your identity before processing certain requests to ensure that your data is not disclosed to or altered by an unauthorised person. If you are not satisfied with how we have handled your data or responded to a request, you have the right to raise a concern with the relevant data protection authority in the Philippines.

jili96 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how players navigate and use different features. Essential cookies are necessary for the platform to operate and cannot be disabled — these include session cookies that keep you logged in during your visit and security cookies that help protect your account. We also use analytical cookies to understand aggregate usage patterns, which helps us identify areas of the platform that can be improved for players in the Philippines. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to track your activity across unrelated third-party websites, and we do not share cookie data with advertisers. Our cookie practices are reviewed periodically to ensure they remain aligned with current best practices and applicable regulations.

We implement a range of technical and organisational security measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission, secure storage systems, access controls that limit who within our organisation can view your personal data, and regular security assessments of our platform infrastructure. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your jili96 account and to keep your login credentials confidential. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately so that we can take prompt action to secure your account. We will notify you and the relevant authorities in the Philippines in the event of a data breach that is likely to result in a risk to your rights or freedoms, in accordance with our legal obligations.

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements in the Philippines. When we make material changes, we will notify registered players through a notice displayed on the platform or via the contact details associated with your account, giving you the opportunity to review the updated policy before continuing to use the platform. The date at the top of this page will always reflect when the policy was last revised, and we encourage you to check back periodically. Your continued use of the jili96 platform after a policy update constitutes your acceptance of the revised terms. If you have any questions about a specific change or about this policy in general, please reach out to our support team and we will be happy to clarify.